Skills:
Usability Skills: User-Centered Design Methods, Think Aloud Protocol and Retrospective interview, Cognitive Walkthrough, Eye Tracking Protocol, Heuristic Evaluation, Contextual Inquiry, Wireframimng, Persona and Scenario Creation, Task Analysis, Story Boarding, Lo-Hi Fidelity Prototyping, Brainstorming, Focus Group, UML diagraming, Use Case Document creation, Running a full design cycle (Requirement > Ideate > Design > Test)
Softwares Packages: Adobe CS3 Design Suite (Photoshop, Illustrator, Dreamweaver, Flash), Microsoft Office
Languages and Scripting: HTML, CSS, ActionScript, PHP, MySQL, Python, C, C++
Academic Details
University of Michigan, School of Information, Ann Arbor, Michigan, USA. Graduating: April 2012
Masters of Science in Information, specializing in Human-Computer Interaction (HCI) and Social Computing
GPA: 3.9/4
Indian Institute of Technology (IIT) Guwahati, Assam, INDIA. Batch 2004-2008
Bachelors of Design, majors in Usability Engineering and HCI
GPA: 8.7/10, Department Rank: 3
Work Experience
1) MICHR (Michigan Clinical and Health Research) and Psychology Department, University of Michigan
Duration: September 2010- till date
Job Title: Interaction Designer and Graduate Student Instrcutor (GSI) for Cognitive Psychology
Key Roles:
- Currently working in the design iteration phase of design cycle (Ideate > Design > Test) for the
volunteer enrollment module. - Evaluated the existing website for conformance with usability standards and best practices.
- Created screen inventories and recommendation matrix and prioritized issues for version fixes.
- Conducted User Testing for volunteer module assessment and created evaluations documents.
- Analyzed 10 months of user-email log data to devise design strategy and implementation priority.
- Conducted participatory design session to create workflow of cognitive psychology web-app for conducting in-class experiments. Designed its wireframes and use-case document for developers.
2) VMWare Inc, Palo Alto, CA
Duration: May- Aug 2011
Job Title: Interaction Designer, Intern
Key Roles:
- Analyzed cloud-storage system-level challenges by employing user-centered design principles.
- Worked with development team to design and deploy a new cloud storage enhancement feature.
- Designed Flex prototype integrated with API, following in-house usability standards and guidelines.
- Completed a full design cycle (Requirement > Ideation > Design > Iteration > Test > Redesign) for creating and deploying the feature.
3) FICO (NYSE: FIC, formerly called Fair Isaac), Bangalore, India
Duration: June 2008 - June 2010
Job Title: User Experience Engineer
Key Roles:
- Provided attractive, unified, consistent user experiences that meets market, customer, and end-user needs across FICO product portfolio.
- Conducted benchmark usability testing and A/B testing of in-house FICO products and produced lo-fi and hi-fi prototypes for efficient information exchange. Used discount usability and patch designs to quickly enter into the FICO software development lifecycle.
- Evangelized value of UX through test-findings, evaluation documents and presentations to the stakeholders.
- Worked with several in-house teams situated globally. Worked closely with business analysts and developers to gather requirements and deploy designs. Guided and mentored new employees joining the team.
- Built and maintained template libraries for persona, usability testing and evaluation.
4) HCI Group, University of Bath, UK
Duration: May-July 2007
Job Title: Assistant Researcher, Intern
Key Roles:
- Explored the domain of CSCW along with cross cultural issues impacting collaborations and interactions between individuals and groups.
- Studied the interaction parameters and identified the role of one specific parameter that could assist successful collaboration.
- Conducted user testing with 8 participants using task analysis method following think-aloud protocol to verify the hypothesis and documented findings.
5) Navnirmiti (NGO working for science and mathematics awareness program), Mumbai, India
Duration: May-June 2006
Job Title: Creative Designer, Intern
Key Roles:
- Worked within the constraints of size and elements of the playing kit to develop an economic and eco-friendly package which encourages the target users (children in the age group of 8-12 years) to arrange the kit back after playing.
- Incorporated an aspect of brand identity in the package through graphical and spacial components.
- Designed an Instructional manual to facilitate easy learning of the kit.
6) Eicher Motors Ltd. Bhopal, Madhya Pradesh, India
Duration: May 2005
Title: GUI Designer, Intern
Key Roles:
- Developed GUI for Spring Design in Matlab application using Javascript. The aim of the GUI was to provide users with several alternatives for spring design based on the input data. The GUI provided indicators for threshold values, assisting users to decide on the optimum values for desinging a spring, based on constraints at hand.
Awards for Excellence
- Masters Student Merit Scholarship, University of Michigan, School of Information - 2010-2012
- Special Mention in USID NOKIA Forum International Design Challenge, out of 295 submissions wroldwide - 2009
- 1st Prize in Kyocera Wireless Interface/ Graphic National Design Challenge, out of 389 submissions nationwide - 2007
- David Esther Parkin Research Scholarship at University of Bath, UK. Only four scholarships are awarded every year- 2007
- Qualified IIT JEE All India examination with 99th percentile. Over 2,00,000 students take this exam - 2004
- Young Jaina award for qualifying prestigious IIT-JEE examination - 2004
- Best student award in high school- BMEM higher Secondary School, Bilaspur - 2001
- 2nd position in state level Mathematics Olympiad organized by Holy Faith International - 2001
Extra-curricular
- Bronze medal winner in the 42nd Inter IIT Aquatics meet in (4*50)meters relay race - 2006
- Represented IIT Guwahati as a member of Table Tennis team in the 42nd Inter IIT Sports Meet– 2006
- Held 2nd position in the Inter-batch TT competition in SPARDHA ’07
- Held 2nd position in the Inter-batch Badminton competition in SPARDHA ’07
- Organizer of New Joinee Orientation Program at FICO
- Girls’ Student Senate Representative in Institute Student body- Gymkhana 2006-07
- Organizer of Gyan Sanchar (the lecture and workshop series) in `Techniche' - the annual Techno-Management festival of IITG - 2006
- Member of organizing team of `Alcheringa' - the annual cultural festival of IITG- 2004, 2005, 2006
- Award of best dramatist in Manthan - the inter hostel cultural festival of IITG – 2004
- Department Student Senate Representative (DUPC member) for two continuous sessions- 2006-07-2008
- Cultural Secretary of Subansiri Hostel in IITG- 2005-06